Privacy Policy

Evu operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Evu is powered by Shopify. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase using the Services, or otherwise communicate with us.

Personal information we collect

• Contact details, such as your name, billing and shipping address, phone number and email address.
• Financial information, such as payment card details and transaction information, processed by our payment providers.
• Account information, such as your preferences and settings.
• Transaction information, such as the items you view, add to your cart, buy, return or cancel.
• Communications with us, such as support emails.
• Device and usage information, such as your browser, IP address and how you interact with the Services, collected through cookies and similar technologies.

How we use it

• To provide the Services: process payments, fulfil and ship orders, handle returns and refunds, and send order updates.
• For marketing, such as emails you've signed up for. You can unsubscribe at any time from any email.
• For security and fraud prevention.
• To answer your questions and give you customer support.
• For legal reasons, to comply with applicable law and enforce our terms.

How we disclose it

We share personal information with Shopify and with vendors who perform services for us (for example payment processing, fulfilment and shipping, analytics and customer support), with marketing partners where allowed, when you ask us to, and when required by law or in a business transaction. You can opt out of the sharing of your data for targeted advertising here.

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. To learn more, see the Shopify Consumer Privacy Policy. You can exercise certain rights through the Shopify Privacy Portal.

Children

The Services are not intended for children, and we do not knowingly collect personal information about children.

Security and retention

No security measure is perfect. We keep personal information for as long as we need it to provide the Services, meet our legal obligations and resolve disputes.

Your rights

Depending on where you live, you may have the right to access, delete, correct or port your personal information, to opt out of its sale or sharing for targeted advertising, and to object to or restrict its processing. We honor Global Privacy Control signals where required. To exercise your rights, contact us at support@evuhealth.com. We will not discriminate against you for exercising them.

International transfers

We may transfer, store and process your personal information outside the country you live in, using recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses where required.

Changes

We may update this Privacy Policy from time to time and will post the revised version on this page with a new "Last updated" date.

Contact

Questions about this policy or your data? Email support@evuhealth.com. For the purposes of applicable data protection laws, Evu is the data controller of your personal information.