Returns & Refunds

30-day money-back guarantee

Wear it for 30 days. If your cologne doesn't last longer, or you just don't love it, email us within 30 days of delivery and we'll refund your order. Even if it's opened. No need to send it back.

How to get your refund

1. Email support@evuhealth.com within 30 days of delivery.
2. Add your order number and the email you used at checkout.
3. Tell us in a line why it didn't work for you. It helps us get better.

We reply within 1–2 business days, Monday to Friday. Once your refund is approved, it goes back to your original payment method. Your bank or card provider usually shows it within 5–10 business days.

Good to know

• The guarantee covers your full order: 1, 2 or 3 butters, and the free body oil.
• One refund per customer and shipping address.
• Orders of 2+ butters ship free. On a single-butter order, we refund the $4.95 shipping too.
• After 30 days from delivery, we can't offer a refund.

Arrived damaged, wrong or incomplete?

Email us within 7 days of delivery with your order number and a photo. We'll send a free replacement or give you a full refund, whichever you prefer.

Package lost?

If your tracking hasn't moved in 10 business days, or your order hasn't arrived 20 business days after it shipped, email us and we'll resend it or refund you.

Changed your mind before it ships?

You can cancel for a full refund any time before your order ships. Email us your order number as soon as you can. Once it ships, the 30-day money-back guarantee has you covered.

Contact

Evu · support@evuhealth.com